Data Collection: How and What We Gather
When you engage with our platform, whether by registering for services, contacting us, or utilizing our offerings, we may collect various types of information to enhance your experience and provide you with tailored services. This includes:
- Account Information: Details such as your BlockDance B.V. ID, email address, device information, and account status.
- Device Information: Data that could identify your device, such as serial number, and browser type.
- Contact Information: Your name, email address, physical address, and phone number.
- Payment Information: Billing address and payment method details.
- Fraud Prevention Information: Data utilized to identify and prevent fraudulent activities.
- Usage Data: Information about your interactions and activities on our platform.
- Government ID Data: In certain cases, we may request government-issued identification for specific purposes.
- Other Information Provided: Content of communications, including interactions with customer support.
Additionally, in some instances and where permitted by law, we may collect sensitive personal information for specific purposes.
The Purpose Behind Our Data Use
Any of your information is collected to:
- Provide and offer services to you; thereby, enhancing your experience and address your interests and needs.
- Ensure the safety and authenticity of our platform by preventing fraudulent actions.
- Comply with law and regulator responsibility requirements.
- Analyzing our services and systems for research and statistical reasons to elevate our offering and user experiences.
- Communicating with you about updates, promotions, and information that you need to know.
We are committed to promoting responsible use of your data to the limit provided for in this Privacy Policy.
Sharing Information with Third Parties
We may share your personal data with third parties only when necessary to provide quality services or comply with lawful requests from authorities. This may include sharing data with service providers such as Zendesk Inc., for purposes such as customer support.
We prioritize the security and confidentiality of your information in all interactions with third parties, ensuring that appropriate measures are in place to safeguard your data.